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1. |
Customers are responsible for the payments for the weights which are above their
stated weight. |
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2. |
Customers should be aware that www.yogayog.com is an online courier and cargo
consolidator; we are not necessarily in contact with your consignment.
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3. |
Booking a courier through us will allow you to take discounted charges.
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4. |
The consignment will not be cleared until we receive full payment for the shipment |
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5. |
Customers cannot cancel the order during the collection or after the collection
takes place. |
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6. |
Customers should be aware that the volumetric weight will be considered when
measuring the weight. |
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7. |
Customers are responsible for proper packing, security, marking, declaring the
senders address on the consignment. |
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8. |
Customers should be aware that there is no guarantee for damage or breakage of
goods. Customers should take separate insurance where applicable. |
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9. |
Company does not incur any liability if the information given by the customer
is incorrect. |
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10. |
Customers are solely responsible for all costs and expenses including the cost
of returning the shipment |
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11. |
Company maximum liability for any loss or damage of the goods is £50 in respect
of any one consignment |
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12. |
Company will not be responsible for delay in pickup transportation or delivery
of shipment regardless of the reason for such delay. |
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13. |
Company is not responsible for loss, damage, delay for reasons which we cannot
foresee or which are beyond our control, including but not limited to acts of god,
perils of air/weather or mechanical delay of carrier, acts of public enemies, wars,
strikes, customs. |
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14. |
If the customer shipment involves an ultimate destination or stop in a country
other than the country of departure, the Warsaw convention may be applicable to
govern and in most cases to limit company liability for loss damage or delay to
customer shipment. |
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15. |
Company is not liable for any consequential, incidental, indirect damage or
loss for example loss of profit, income, tender market, mental anxiety etc. |
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16. |
Company has a right to open or inspect customer shipment. |
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17. |
Company shall have lien on any goods shipped, for all the charges due to be
received from customer, and refuse to surrender possessions of the goods until such
charges are paid.
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18. |
All claims subject to limitation of liability clause must be made by customer
in writing within 14 days from tendering your shipment to us. |
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19. |
Company is not liable to act on your claim until you paid all the charges. |
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20. |
If the recipient accepts your shipment without noting damage on the delivery
record we will assume that the goods were delivered in good condition. |
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21. |
Company is not liable to report any proof of delivery after expiry of 30 days
from tendering your shipment. |
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22. |
No hard copy of proof of delivery will be supplied after 30 days of shipment. |
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